Apr
6
Setting Objectives
Filed Under Brad Works
I’ve been working with both of my teams lately on identifying objectives and developing plans to see them realized. I’ve always been a little afraid of setting objectives because it feels like you’re limiting your scope. What happens if the handful of objectives you have don’t allow room for a really good idea that comes up?
On the other hand, if I set objectives that are too broad, it is nearly impossible to ever see them realized because there is never real closure. I am learning the following when it comes to objectives:
- Identify the scope. Are you looking out over 6 months, 1 year, 2 years, or more? I don’t recommend more than three years. Some big shots can do this, but the reality is that the world changes pretty darn quick these days.
- Identify three or four primary objectives you want accomplished in that amount of time. The temptation is to list more than 3 or 4 objectives. Don’t do it.
- Flush out those objectives into explanation, especially with numbers. For example, if one of my objectives is to “get my company profitable,” I might flush it out by saying “turn a profit of 10% by X date.”
- Once you have an objective with a measurable (number), then drill down to specific actions you will take, with dates, between now and the deadline for your objective to be realized.
- Once the big picture objectives are set, now it’s time to do the same exercise with departments or workgroups. Each can identify their 3-4 objectives for accomplishing the overall objectives. This allows each team to see how they fit in the bigger picture, along with a more tangible way of achieving it.
Proctor and Gamble developed a system many years ago called OGSM (objectives, goals, strategies, and measures) which is where I borrow a lot of the logic from.
Objectives = Words
Goals = Numbers/dates (to accomplish the objectives)
Strategies = Words (to accomplish the goals)
Measures = Numbers/dates (to accomplish the strategies)
It starts big and gets small.
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The OGSM resource was created by Tom Muccio who was VP fro P&G at the time - after his stint at P&G he wrote a book and talekd about OGSM.